Deadline: June 30, 2010
Customer Questionnaire
Please help us better serve our customers by providing us with your feedback.
Company Name:
Main Contact:
Contact's Email:
Please answer the following 3 questions on a scale from 1 (very dissatisfied) to 5 (very satisfied).
1.) How satisfied are you with Biologix customer service?
1
2
3
4
5
2.) How satisfied are you with Biologix products when compared to other brands of similar products in the market?
1
2
3
4
5
3.) Please rate Biologix Pricing compared to other import manufacturers of the same quality.
1
2
3
4
5
4.) Why do you elect to order your laboratory supplies from Biologix? (Circle one)
Competitive Prices
High Quality Products
Great Service
All of the above
5.) Have you currently been receiving our Biologix Focus Newsletter each month?
Yes
No
5-a.) If no, would you like to receive it?
Yes
No
6.) Does your company currently carry your own brand of products?
Yes
No
7.) Would you like to receive further information on Biologix's recently reduced minimum order requirements for our Private Labeling Services?
Yes
No
8.) Are you receiving Biologix's new product updates and information?
Yes
No
8-a.) If yes, are you finding these updates and information helpful?
Yes
No
9.) Have you taken advantage of any distributor sale pricing that Biologix has offered?
Yes
No
9-a.) If no, why not?
10.) Are you unsatisfied with any of Biologix's policies or services?
Yes
No
10-a.) If yes, please list which policy or service and why.
11.) Please share any additional comments in regards to Biologix products or services as well as any new product suggestions that you may have.