Biologix wants to know…
What do you expect from your lab supplier?
Please help Biologix better serve our customers by giving us your feedback. Complete this survey to be entered into a drawing to receive a $25 Biologix gift card! Survey must be completed entirely in order to be eligible.
Please provide the following information in order to be eligible for the drawing:
1. Name
2. Email Address
3. Name of Organization
4. What is your field of research?
5. Are you a current customer of Biologix? Yes No
6. Approximately how many times do you order lab supplies per month?
 
less than 1
1
2
3

4 or more

 
7. How do you prefer to place your orders?
 
online
over the phone
via fax
submit to my purchasing department

 

 
              Other
8. When do you expect your order to ship upon placing it?
 

same day

within 1-3 days
within 1 week
within 7-10 days
    
9. Would you like a verbal or electronic order confirmation when you place your orders?
  verbal electronic I do not require an order confirmation
10. What do you dislike the most about ordering lab supplies from any lab vendor?
11. What additional service could your vendors provide to make the order process more enjoyable?
12. What is Biologix doing that other suppliers do not?
 
better promotions
better customer service

faster shipping

free sampling

 

 
              Other
13. If you could change one thing about the level of service Biologix provides, what would it be?
14. In general, how do you feel about sales representatives in this industry?
 
very negative
negative
neutral
positive
very positive  
1
2
3
4
5
  
15. Biologix is considering adding the following products to our line. Which one of these items is of most interest to you?
  polypropylene freezer boxes cell strainers (for 50ml Tubes) drosophila vial plugs cryovials
16. What product do you have difficulty finding from a lab supplier?
17. Would you be willing to order pink Biologix products at a higher price if some of the proceeds benefited the breast cancer foundation?
  Yes No
18. Please share any additional comments, feedback, or new product suggestions for Biologix.
19. Does Biologix Research Company have your permission to use your responses for future marketing purposes?
  Yes No